THE PATIENTS’ TIME HAS COME: Listening to Patients will Redefine Health Care Safety and Revitalize Service Delivery is a book every hospital administrator and every professional needs to read.
How many times have you overlooked something that compromised your patient?
How satisfied are you that your employer helps prevent judgment errors?
How helpless have you felt when others let you down?
Have you ever thought we need help so we can safely do our job?
If you could wave a magic wand what more could you do?
The PATIENTS’ TIME HAS COME outlines what patients need to know to get them the help they need as well as to question the type of care they’ve received. Many Tools and Templates are provided which outline how to ask the right questions as well as be able to assess the care you are receiving.
The book shows how professionals can work more efficiently with patients. The Tools and Templates will help you encourage their participation and they’ll be able to understand what you expect of them.